Patient Resources

No matter why you're here, we're here for you

UM Health-Sparrow understands a hospital visit can sometimes be overwhelming, so we offer many resources to help put your mind at ease. 

We want your stay with us to be as comfortable and productive as possible, and that starts even before you arrive. The information below will help familiarize you with what to expect during your visit and your rights and responsibilities as a patient. After all, we're a part of your community and want to help you get out again soon.

Prepare for Your Visit

Prepare for Your Visit

Whether this is your first visit at UM Health-Sparrow or you are a returning patient, we encourage you to prepare for your visit ahead of time.
Visitor Resources

Visitor Resources

Welcome to UM Health-Sparrow. Find helpful information and updates for visiting patients including our visitor hours, guidelines and lodging.
iPad

iPads at the Bedside

Stay connected. Your medical records, family, and friends are just a click away during your stay.
Language Services

Language Services

UM Health-Sparrow offers free language services for people whose primary language is not English including Arabic and Spanish.
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Patient Rights & Safety

UM Health-Sparrow is committed to honoring your rights, ensuring each patient is treated with dignity, respect and compassion in a safe environment.
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Medical Records

The Health Information Management (HIM) Department assists in providing patient medical records upon request.
Financial Resources

Financial Resources

One connected health system, one easy portal for managing your bills. Pay your bill, get answers to your questions, or request financial assistance.
Sparrow Care Network

Sparrow Care Network

Sparrow Care Network (SCN), a Clinically Integrated Organization, is a partnership between SCN physicians and UM Health-Sparrow Health System to transform the way we deliver health care to our patients and region. 
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Food & Nutrition

The Food and Nutrition Services (FANS) department is comprised of the hospital's retail food services, patient meal service and clinical nutrition services. FANS
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Palliative & Supportive Care

UM Health-Sparrow Palliative Care Program delivers compassionate, supportive care for patients dealing with serious illnesses.
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Feedback on UM Health-Sparrow

How was your experience at UM Health-Sparrow? We want to know. Contact us if you have questions or concerns about the care you or a family member received here. We’ll gladly
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MySparrow

MySparrow is an internet-based service that allows patients to view portions of their electronic medical record (EMR) where UM Health-Sparrow documents your health information.
BEE & Daisy Awards for exceptional care

The DAISY & BEE Awards

UM Health-Sparrow is proud to recognize our nurses and support caregivers for exceptional care with the DAISY & BEE Awards. Nominate someone today.
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UM Health-Sparrow Health Sciences Library

The UM Health-Sparrow Health Sciences Library supports the institutional mission of UM Health-Sparrow by providing access to comprehensive fully digital evidence-based resources for all UM Health-Sparrow team members.