Types of Care
UM Health-Sparrow offers multiple care options based on your symptoms and your needs. Below is a quick summary of each of the options along with the typical hours and costs. Use our Symptom Guide to help choose the best care option for you and your loved ones.
For most healthcare needs.
Cost: $$
Hours: M-F | 8 a.m. to 5 p.m.
Hours may vary at some locations.
For non-life-threatening illness or injury.
Cost: $$
Hours: M-F | 9 a.m. to 5 p.m.
Extended hours available at some locations.
For non-life-threatening illness or injury.
Cost: $$
Hours: 7 days/week | 8 a.m. to 8 p.m.
Weekend hours may vary at some locations.
For minor illness or injury.
Cost: $
Hours: 24/7
For life-threatening illness or injury.
Cost: $$$$
Hours: 24/7
Symptom Guide
Conditions
| Symptom | Where to Receive Care |
|---|---|
| Abrasions/Scrapes | Primary Care $$ | Walk-in Care $$ | Urgent Care $$ |
| Allergic reaction where it's hard to breathe | Emergency Care $$$$ |
| Allergies | Primary Care $$ | Walk-in Care $$ | Urgent Care $$ | Virtual Care $ |
| Asthma attack - inhalers are not helping and difficulty breathing | Emergency Care $$$$ |
| Asthma attack - inhalers are working some | Urgent Care $$ |
| Back pain | Primary Care $$ | Walk-in Care $$ | Urgent Care $$ | Virtual Care $ |
| Burns - severe | Emergency Care $$$$ |
| Burns/sunburn - minor | Primary Care $$ | Walk-in Care $$ | Urgent Care $$ | Virtual Care $ |
| Bladder infection (UTI) | Primary Care $$ | Walk-in Care $$ | Urgent Care $$ | Virtual Care $ |
| Bone breaks (large bones or serious breaks) | Emergency Care $$$$ |
| Bone breaks (minor) | Primary Care $$ | Walk-in Care $$ | Urgent Care $$ |
| Care for life-long health problems (diabetes, high blood pressure) | Primary Care $$ | Walk-in Care $$ | Urgent Care $$ | Virtual Care $ |
| Chest pain | Emergency Care $$$$ |
| Cough with stuffy or runny nose, sore throat like a cold | Primary Care $$ | Walk-in Care $$ | Urgent Care $$ | Virtual Care $ |
| Coughing or throwing up blood | Emergency Care $$$$ (depends, could be Primary care if small amounts or UC) |
| Cuts that are deep or bleeding that won't stop | Urgent Care $$ | Emergency Care $$$$ |
| Cuts - minor | Primary Care $$ | Walk-in Care $$ | Urgent Care $$ |
| Dizziness or vertigo | Primary Care $$ | Walk-in Care $$ | Urgent Care $$ | Virtual Care $ |
| Drug Overdose | Emergency Care $$$$ |
| Ear pain, eye pain or infection | Primary Care $$ | Walk-in Care $$ | Urgent Care $$ | Virtual Care $ |
| Exams for school, camp, work | Primary Care $$ | Walk-in Care $$ | Urgent Care $$ |
| Fever over 104 degrees (adult) | Emergency Care $$$$ |
| Flu-like symptoms, such as a fever, achy body, cough | Primary Care $$ | Walk-in Care $$ | Urgent Care $$ | Virtual Care $ |
| Head Injury (minor) | Primary Care $$ | Walk-in Care $$ | Urgent Care $$ |
| Headache | Primary Care $$ | Walk-in Care $$ | Urgent Care $$ | Virtual Care $ |
| Headache - severe (worst headache of your life) | Emergency Care $$$$ |
| Insect stings and bites | Primary Care $$ | Walk-in Care $$ | Urgent Care $$ | Virtual Care $ |
| Mouth/Teeth Pain/Cold Sores | Primary Care $$ | Walk-in Care $$ | Urgent Care $$ | Virtual Care $ |
| New medications or prescription refills | Primary Care $$ | Walk-in Care $$ | Urgent Care $$ | Virtual Care $ |
| Passing out or blacking out | Emergency Care $$$$ |
| Poisoning* | Emergency Care $$$$ |
| Pregnancy Evaluation | Primary Care $$ | Walk-in Care $$ | Urgent Care $$ |
| Rashes and other minor skin problems | Primary Care $$ | Walk-in Care $$ | Urgent Care $$ | Virtual Care $ |
| Seizures | Emergency Care $$$$ |
| Shots (vaccines) to prevent illness, such as the flu | Primary Care $$ | Walk-in Care $$ | Urgent Care $$ |
| Sinus infections | Primary Care $$ | Walk-in Care $$ | Urgent Care $$ | Virtual Care $ |
| Snake bites* | Emergency Care $$$$ |
| Sprains and Strains | Primary Care $$ | Walk-in Care $$ | Urgent Care $$ |
| Sports physicals | Primary Care $$ | Walk-in Care $$ | Urgent Care $$ |
| Stomach pain - severe | Emergency Care $$$$ |
| Stomach pain - minor, throwing up, loose stools | Primary Care $$ | Walk-in Care $$ | Urgent Care $$ | Virtual Care $ |
| Stroke symptoms (dizziness, unable to stand, headache, blurry vision, numbness in face, arms and/or legs, impaired speech) | Emergency Care $$$$ |
| TB Skin Test | Primary Care $$ | Walk-in Care $$ |
| Trauma or very bad injury | Emergency Care $$$$ |
| Trouble breathing | Emergency Care $$$$ |
| Work-type injury or exams, workers' comp | Primary Care $$ | Walk-in Care $$ | Urgent Care $$ |
*Call Poison Control at 800-222-1222; Expert advice available 24/7/365
Vaccinations
| Vaccines | Primary Care $$ | Walk-in Care $$ | Urgent Care $$ |
|---|---|
| Flu, age 3+, High Dose age 65+ | Primary Care $$ | Walk-in Care $$ | Urgent Care $$ |
| COVID | Primary Care $$ | Walk-in Care $$ |
| Gardasil | Primary Care $$ |
| Hepatitis A & B, adult | Primary Care $$ |
| Meningitis | Primary Care $$ |
| Pneumococcal Conjugate (PCV20), Pnemovax 23 & Prevnar 13** (Please consult your provider on which one is right for you.) | Primary Care $$ |
| TD & Tdap | Primary Care $$ |
**Protects against numerous types of pneumococcal bacteria that can cause disease and infections like pneumonia, meningitis, and bacteremia.
Wait from the comfort of your own home
See estimated wait times for our Walk-In Care, Urgent Care and Emergency locations and choose the one that works best for you and your healthcare needs. Let us know your estimated time of arrival to minimize time spent in the waiting room.
Sports Physical Forms
Special Olympics Sports Physicals
Special Olympics athletes: Fill out this form prior to your physical.
Youth Sports Physicals
Fill out this form prior to your physical to save time during your visit.
Olivet College Sports Physicals
Olivet College athletes: Fill out this form prior to your physical.
