MySparrow Scheduled Video Visits

In some cases, there’s no substitute for meeting with your doctor in person. But many common acute, chronic and preventative services can occur through a MySparrow Video Visit. UM Health-Sparrow Health System now offers Scheduled Video Visits with a Provider for non-emergent conditions. In order to participate in a Scheduled Video Visit, you’ll need to coordinate with your primary care physician. If you are using a Smartphone or tablet, you will be required to download the MySparrow application before your visit. If you don’t have a MySparrow account, you may sign up anytime by visiting UM Health-Sparrow.org/MySparrow and registering as a new user.

You will need to have the MyChart application in order to access your video visit. Download the appropriate mobile application based on your device from the links below:

• Apple
• Android

Prior to your MySparrow Scheduled Video Visit, you will need to perform an eCheck-In. This eCheck-in process saves time and allows you to share updated personal information with your provider. The data you will be updating during eCheck-In includes your contact information, insurance, allergies, health issues, recent travel history, and other relevant healthcare-related content.

Below is a tutorial video and helpful documents that can assist you in setting up and completing your Scheduled Video Visit with your UM Health-Sparrow provider:

• MySparrow eCheck-In Tips & Tricks (PDF)
• MySparrow Scheduled Video Visit Instruction Using a Computer (PDF)
• MySparrow Scheduled Video Visit Instruction Using a Smartphone (PDF)