Provider order to be required for Sparrow COVID-19 testing

Provider order required for Sparrow COVID-19 testing, effective Monday

Published: Friday, November 13, 2020

LANSING, MI – Effective Monday, Nov. 16, Sparrow will require patients seeking a COVID-19 test to receive a test order in advance through either a qualified medical provider or by completing the MySparrow app process.

The change comes in light of the extraordinary demand for tests and will result in a more efficient and faster process. It will also help Sparrow better monitor our volumes and speed up waiting lines. Currently, patients who have not received orders in advance are required to provide the information or go to the app as they wait, delaying the process.

Under the new system, those who don’t get an order in advance will be asked to return after they have received one. 

The MySparrow app registration and login is available at Sparrow.org/MyChart.

Also effective Monday, Nov. 16, the Sparrow St. Lawrence drive-thru site will only be used for testing for pre-op and pre-procedure patients. All others will be referred to other testing locations.

Sparrow has been a national leader in COVID-19 testing, having processed over 250,000 tests and becoming one of the first hospitals in Michigan to offer tests for inpatients. Our Frandor drive-thru site alone has processed over 100,000 tests.

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Sparrow Health System is Mid-Michigan’s premier healthcare organization and includes hospitals in Lansing, Carson City, Charlotte, Ionia and St. Johns, as well as Sparrow Specialty Hospital, Physicians Health Plan, Sparrow Care Network, Sparrow Medical Group and the Michigan Athletic Club. Sparrow is affiliated with Michigan Medicine through the Sparrow Children’s Center and with Michigan State University’s three human health colleges. Through these partnerships and the dedication of our 10,000 caregivers, Sparrow pursues a vision to be nationally recognized as a leader in quality and patient experience. For more information, visit Sparrow.org.